Automated actions
Turn social listening into concrete actions. Set up automatic responses, alerts, or tags whenever a relevant mention is detected.
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Automate repetitive tasks
Eliminate manual work by creating smart rules that classify, tag, or trigger alerts without human intervention.
Save time and increase operational efficiency
Respond faster to sensitive or important topics without needing constant oversight.
Why use Automated Actions?
The volume of mentions can be overwhelming
When your brand receives hundreds or thousands of comments, automation helps you prioritize without losing control.
Speed is key in managing crises or trends
Timely reactions can help prevent problems or boost opportunities.
Improve the quality of post-analysis
Automatic tagging and responses organize data from the start, simplifying reporting and decision-making.
Custom rules based on keywords
Trigger automatic actions using specific word combinations or logical conditions.
Smart categorization with automatic tags
Assign categories or topics automatically to mentions based on their content.
Optional auto-replies
Set predefined messages for standard or positive comments to keep engagement flowing.
Integrated with other Listening modules
Every action can be connected to dashboards, workflows, or customer support flows.
Our unique value
Take social listening to the next level: from observation to immediate, intelligent reaction. Perfect for brands looking for efficiency, consistency, and control in fast-paced environments. Listen, react, and optimize. No time wasted.
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