Customer Care
A team that supports you to help you get the most out of your Marketing Analytics and Social Listening platform. From onboarding to supporting you throughout your day-to-day operations, our team is here to provide you with a unique experience using our platform.

Discover the modules included on Customer Care
Adding our Customer Care team means accelerating the impact of your data. While others deliver tools, we work with you to get the most value. We support adoption, optimize configuration, and turn every touchpoint into an analysis opportunity with our solutions.
Customer Success
We support you from onboarding to continuous optimization. This team is made up of experts in digital marketing and marketing analytics tools who work with you to help you master the platform and make data-driven decisions from day one.

Data Support
We'll help you diagnose your data to load, connect, and maintain it. If you don't have the time, resources, or technical knowledge to fine-tune your campaigns or databases, we'll do it for you. From API or CRM connections to loading and labeling, this team will streamline your journey from data to insights.

How does the Customer Care area work?
Onboarding
We train you on all the features of our platforms. We collaborate with your business intelligence (BI) team to successfully connect your data, CRMs, UTMs, and campaigns.

Adoption
We ensure that you can manage and analyze your data with complete independence. We implement a dedicated training program so that all teams can use our analytical measurement platforms.

Goal achievement
We set goals together so you can get the most value from our platforms. We provide personalized follow-up to help you achieve your goals.

Continuous growth
We keep you up-to-date with developments and early warnings to take your business results to the next level. We generate greater efficiency in analytical management, multiplying the value of your data.

Walking together by your side
"Their customer success team is exceptional and truly care to guarantee a positive experience for our users" - With 4.9/5, our Customer Care is our best rated quality across Gartner, Capterra, GetApp, Software Advice, and more. From early data integrations to boosting revenue growth, we've got you covered.
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