Customer Care
A team that helps you get the most out of your Marketing Analytics and Social Listening platform.
From onboarding to ongoing support, our team is here to guide you every step of the way and deliver a unique, high-value experience with our platform.

Discover the modules included on Customer Care
We walk with you
driving what truly matters
Adding our Customer Care team means accelerating the impact of your data. We support you through adoption, setup, and analysis so every touchpoint creates value from day one.
While others deliver tools, we work alongside you.
With a 4.9/5 rating on Gartner, Capterra, and Software Advice, our team is recognized for providing real support from early integrations to driving measurable growth.
How do we support our clients?
Customer Success
From onboarding to continuous optimization, our Customer Care team guides you to get the most out of the platform.
You'll work alongside digital marketing specialists and marketing analytics experts who help you master every feature and make data-driven decisions from day one.

Data Support
We support you through the diagnosis, upload, and connection of your data, ensuring proper maintenance so you can reach insights faster.
If you lack the time, resources, or technical knowledge, our team does it for you from API and CRM integrations to campaign tagging and database setup, we accelerate every step so you can unlock the value of your data without friction.

How does the customer care team work with each client?
Onboarding
We train you on how to use every feature of our platforms. We also collaborate with your business intelligence (BI) team to ensure successful connections of your data sources, CRMs, UTMs, and marketing campaigns.

Adoption
We ensure you can manage and analyze your data with complete independence. We design a tailored training agenda so that all your teams can confidently use our measurement and analytics platforms.

Achieving your goals
We set goals together to ensure you get the maximum value from our platforms. Through personalized follow-ups, we help you stay on track and achieve your objectives.

Continuous growth
We keep you updated with new features and early alerts to help take your business results to the next level.
We drive greater efficiency in your analytics management, multiplying the value of your data.

Why choose us as your measurement partner?
Somos expertos en transformación analítica
Ayudamos a marcas de múltiples industrias a convertir datos en insights.
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