Automated actions

Turn social listening into concrete actions. Set up automatic responses, alerts, or tags whenever a relevant mention is detected.

Automate repetitive tasks

Eliminate manual work by creating smart rules that classify, tag, or trigger alerts without human intervention.

Save time and increase operational efficiency

Respond faster to sensitive or important topics without needing constant oversight.

Why use Automated Actions?

The volume of mentions can be overwhelming

When your brand receives hundreds or thousands of comments, automation helps you prioritize without losing control.

Speed is key in managing crises or trends

Timely reactions can help prevent problems or boost opportunities.

Improve the quality of post-analysis

Automatic tagging and responses organize data from the start, simplifying reporting and decision-making.

Key features

Custom rules based on keywords

Trigger automatic actions using specific word combinations or logical conditions.

Smart categorization with automatic tags

Assign categories or topics automatically to mentions based on their content.

Set predefined messages for standard or positive comments to keep engagement flowing.

Every action can be connected to dashboards, workflows, or customer support flows.