Messages and comments management

Reply to and classify your social media interactions

Immediately answer all the questions, queries and concerns that your consumers might have and label the conversations in order to obtain valuable statistics.

img-analytics-gestion-mensajes-4

Show your commitment to your audience by answering to their needs immediately and detect opportunities and threats to your brand.

Watch the module performing:

We optimize your time
achieving greater operational efficiency

Respond instantly

Immediately respond to your consumers' concerns on your social platforms in real time, in both comments and private messages.

Identify creators

Recognize and classify users who share the same interests as you and your consumers to keep them in consideration for your upcoming brand activations.

Classify the conversations

Define and label the different types of conversations, set apart tasks and claims, add notes and tags to keep track of the conversations, and much more.

Real time statistics

Get access to a statistical summary of your conversations displayed in sentiment graphs, keyword clouds based on your conversations or in any other format of your choice.

Mejoramos tu tiempo y
logramos eficiencia operativa

345%

ROI

345%

ROI

345%

ROI

345%

ROI

“Bunker DB is a crucial ally that any consumer-centric company should hire. The platform’s main benefit is the ability to co-create with consumers and obtain real-time feedback and results. We were able to identify trends and gain insights into our brand health. The data allows us to make timely decisions and stay ahead of the curve.”

Janike Flores
Digital Lead, Beliv

More than 1,200 brands in over 25 countries
place their trust in us

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Follow up close and analyze everything users say about your brand, your competition and the market in digital media.

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